This may be caused by the brush bar being set at a level too low for the carpet that you are cleaning.
Dyson problem setting too low wont vacuum carpet.
The brush bar may not spin if the cleaner head is set too low.
The vacuum would actually suck in the carpet and get stuck to the floor.
It may be full or the machine may simply perceive it as too full to continue working.
One of the first things to do when your dyson vacuum cleaner keeps starting and stopping is to empty the bin.
I called dyson technical support and they suggested i remove the rope seal on the inside of the vacuum head.
Where does this missing piece go.
To fix this select a higher level carpet setting on the selector pad so the carpet does not get sucked into the brush bar and block the suction.
To be sure you have the right height set the vacuum as high as possible and then lower it until the suction just gently tugs on the carpet.
Alternatively if you need to.
Most cases of a jammed or stuck brush bar are quick and easy to fix simply pulling the debris gently from the brush bar.
It s quite common particularly in houses where there are pets or people with long hair that your dyson vacuum cleaner brush bar can become jammed and stop spinning.
It required more than five years and 5 000 different prototypes but the result is that a dyson vacuum does not lose suction power and even better is easy to operate.
Dyson vacuums usually have a setting for cleaning bare hardwood floors and one for cleaning carpets if you re cleaning a carpet be sure the to select the height setting for that function.
My problem the hose won t move on its own.
But after moving to a new location with thick carpeting it suddenly became difficult to move.
Shelly 07 01 2018 reply.
Dyson vacuum cleaners claim to fix the problem most traditional vacuums suffer from which is that they lose suction power over their life spans.
Get expert help troubleshooting from dyson to get the most out of your machine.
When cleaning the floor the speed and motion of the vacuum matter greatly.
The suction was too strong that the vacuum became difficult to move.
I have a dyson dc25 and the swivel head lock won t lock which makes the swivel stay up off the carpet floor.
Higher carpet setting is selected but the brush bar still won t move.
