Make sure the door lock icon is not active.
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Once the washer door is closed the washer can begin operating.
The door can be opened about 5 minutes after the end of the washing cycle after the bimetal in the door lock has cooled down.
If the door lock is damaged or does not latch properly replace it.
However they typically cost more can have mold issues and sometimes the door or door hinge breaks in which case the washer will need a door adjustment or a latch repair.
3 remove the plate and rotate the trim counter clockwise to detach it from the front panel.
Make sure the door lock icon is not active.
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To determine if the door lock has failed electrically use a multimeter to test each of the door lock switches for continuity.
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Door lock can fail either mechanically or electrically.
On some models if there is a problem with opening the door and the display is off turn on the washing machine and make sure the door lock icon is not active.
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On some models if there is a problem with opening the door and the display is off turn on the washing machine and make sure the door lock iconis not active.
If there is water in the machine the door cannot be opened.
Remove the plastic ring by removing a locking spacer which is by the door hinge and held in place by one screw.
If the door lock is defective the washer door will not latch properly.
Part of door latch broke off in the locking mechanisms which is located in the machine body.
Inspect the door lock for damage.
Front load washing machines have several benefits.
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Open the door and use a number two square bit or a phillips head screwdriver to unthread the screw securing the door trim locking plate.
After you remove the locking spacer you can turn the ring by twisting it counterclockwise allowing it to come loose from the machine.